“ReNae is attentive to the needs of students and teachers and is a gift to our school. She is funny, friendly, and a positive representation of our school. ReNae is a problem solver and is an invaluable asset to many parents and staff. She is not only capable and efficient, but she speaks Spanish fluently and can speak to families in their language making them feel comfortable and valued. ReNae has a heart of gold and makes every person that walks into the office feel welcome, heard, and helped. She always takes time for whatever we need! She really is the BEST!”
PROGRAM DESCRIPTION
This initiative is designed to focus on "raising the bar" on providing exceptional customer service, both internally and externally. A key component of this initiative is the development of the PEAK Award. The PEAK (Positive Energy and Kindness) Award is presented monthly to someone in the Nebo School District who "really gets it" when it comes to providing exceptional customer service, which in turn results in positive impacts on everyone including students, parents, co-workers and members of the community.
Who Gets Nominated?
Faculty and staff members are nominated by anyone in the community through the Nebo School District website, www.nebo.edu/PEAK wherein a special Customer Service link is provided. The directions as to how to nominate an employee for the PEAK Awards are clearly spelled out on the site. All nominations must include information on how the individual has provided exceptional customer service, as well as how the employee's actions impacted the nominator's overall perception of Nebo School District Schools. The name and contact information of the nominator must be included.
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